Registration Re-Opening for FROG Rally
4/26/2018 12:00:00 AM
Registration update 4/26 12:00 noon
We believe that we have now addressed and resolved all of the issues surrounding last week’s opening of registration for the FROG International Rally.
We’ve scanned the registration list visually and electronically on multiple fields in an attempt to identify all possible duplicates, and think we’ve caught all of them. We’ve sent out individualized e-mails to the holders of the 31 transactions that required special handling and have addressed all of those.
We believe that all duplicate registrations have been refunded between last Friday and today. It typically takes about 24 to 48 hours for a refund transaction to post to your credit card, so it might be another day or two in some cases before you see them credited on your account. However, if you believe that you have a duplicate registration and have been missed, please send me an e-mail at frog@forestriverinc.com.
I’ve posted a list of attendees and the tickets that they hold as of April 26 at FROG Rally Attendees as of 4/26
We have approximately 245 sites still available for the FROG Rally. I have said that we’ll post notice of the re-opening of registration at least 48 hours in advance.
Registration for the FROG Rally will re-open on
MONDAY, APRIL 30, AT NOON EDT
with 200 sites available.
The remaining approximately 45 to 50 sites will become available on
MONDAY, MAY 7, AT NOON EDT.
If all of the available seats are sold on those two dates, you can register for the waiting list. HOWEVER, WE WILL NOT START FILLING SPOTS FROM THE WAITING LIST UNTIL AFTER MONDAY, MAY 7. Therefore, if you don’t get a site on April 30, you need to try again on May 7. Getting on the waiting list on April 30 does NOT guarantee you one of the sites available on May 7.
Some of the people with the 31 transactions that required special handling were not able to get tours for which they had registered, and were issued refunds for those tours. Should any seats become available on those tours, they’ll first be offered to the holders of those 31 transactions in the order of their registrations.
We apologize for any inconvenience that was caused by the overload of the credit card processing system, and thank all of your for your patience and understanding.
And now, “Let’s Get Ready to Rally!” TM